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Customer Care Program

Customer Care Program

Regular price $29.95 USD
Regular price Sale price $29.95 USD
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Good customer relations will give you a sense of achievement, satisfied customers and the improved chance of further promoting your business. So, how can you ensure that your customers will stay loyal to your business?

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  • Plan

    • Develop Market Research
    • Calculate Startup Costs
    • Write Your Business Plan
    • Funding Your Business
  • Start

    • Choose Your Business Structure
    • Choose Your Business Name
    • Register Your Business
    • Pick Your Business Location
  • Grow

    • Hire and Manage Employees
    • Marketing and Sales
    • Accounting & Cash Flow
    • Developing New Customers
    • How to improve customer care and customer relations.
    • How to establish your Customer Relationship Management (CRM) program.
    • Selling and building customer relationships over the telephone.
    • How to handle customer complaints and establish solutions.
    • How to establish the programs that will reflect your business.
    • How to establish automatic email responses, set up telephone call centers, direct mail campaigns and loyalty cards.
    • How to handle gatekeepers.
    • How to establish customer loyalty programs.
    • How to keep customers loyal to your business.
    • How to make telephone sales and appointments.
    • How to expand your customer database.
    • How to encourage old and new customers to buy again.
    • How to generate more profit with direct mail and email marketing.
    • What you need to know about customer retention.

"Don't Fear Failure. Fear being in the exact same place next year as you are today."

Included with your book...

Free Business Forms

Free access to downloadable business forms. The forms include invoices, customer order form, mileage log and expense report, monthly inventory, and sign-in sheet.

Free Planner Sheets

Download and print a free business planner. The Business Planner includes:

  • Monthly Planner
  • Weekly Goals
  • Daily Schedule
  • Quaterly Review
  • Social Media Content Calendar

Special Offers

These offers include free trials and discounts on website hosting, website design, email accounts, search engine optimization, email marketing, business cards and accounting software.

"Opportunities don't happen. You create them."

  • 30-Day Guarantee

    100% Guaranteed

    We want you to feel great about your decision. Take your time to enjoy your purchase and put the proven strategies to work for your new business. If for any reason you are not completely satisfied with your purchase, just let us know within 30 days of purchasing the product, and we will issue you a full 100% product refund.

  •  The Operational Budget section in step 9 of my business plan for my small business gave me a better understanding of the budget I need for my company. 

    - E. Shanahan - Lenox, MA

  •  As complex as business plans are, this has to be the most user friendly software I have ever used. 

    - T. Soto - Wheatfield, IN

  •  The Financial Plan section in my small business plan was easy to fill out and helped me determine my potential for my company. Your product is great! 

    - S. DeLeon - Spokane, WA

  •  The ProBP business plan software is one of the most amazing business plan tools I have ever found! 

    - A. Smith - Mandeville, LA